Once the software has been removed, restart the computer. OS X may ask you for an administrative user account credentials to complete this. In each of these folders open the Utility. Look for a folder named Wacom, Bamboo or Pen Tablet. Make sure you know the username and password of an administrative user account of your computer.
To resolve the issue, please remove the older driver from the computer by following the steps below.Ī restart will be required after installing the driver, please ensure you have closed and saved all your work before following these instructions. This message indicates that an older Bamboo or Graphire pen tablet driver is installed. The older driver cannot be installed on the computer at the same time as the current Wacom driver.
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